PRICE – All prices are quoted in U.S. dollars and must be paid in U.S. dollars by cash, credit cards, and wire transfer.
All prices are based on costs at the time of publication. Roar Quest Safaris reserves the right to change the prices at any time before your booking is made. Roar Quest Safaris will confirm price changes, if any, together with our confirmation of your booking.
PAYMENT– A minimum of 30% of the total price is required at the time of booking and the balance is payable 45 days before arrival or the start of the safari. All booking payments can be made in US dollars through wire transfer or credit card. Where credit cards are used, we impose a 3.9% charge as bank suffices charges.
CANCELLATIONS – All cancellations must be in writing, via email and be acknowledged by Roar Quests Safaris. All Tours and Safaris have a 100% non-refundable deposit. The deposit is 30% of the total tour cost. – All cancellations received in writing and agreed upon between the client and Roar Quest will receive the following refund:
45-35 days: 50 % refund of payment already made excluding non-refundable deposit
34-15 days: 25 % refund of payment already made excluding non-refundable deposit
14 days or less: 0 % refund of payment already made excluding non-refundable deposit -Our quoted prices are based on current exchange rates and on-the-ground prices. The price of a tour may vary at any time before Roar Quest Safari has accepted a booking from you, and they may vary after your booking is made hence the refund will be done with the agreed rates.
Modification Of Tour
If you choose to modify the arrangements after the commencement of the tour i.e. change accommodation or the duration of your stay, the company can accept no liability for any loss or additional expense and no refunds will be made.
Accommodation – In the unlikely event of accommodation not being available on arrival at a hotel/campsite described and/or confirmed to the clients, Roar Quest Safaris undertakes to provide alternative accommodation in a hotel/campsite of categories at least as high as those contracted, if available.
TRAVEL INSURANCE – Travel insurance coverage in our prices is for the services booked with us. We strongly recommend that you take comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money, and public liability before you travel. We take no responsibility for any injuries or loss to you incurred whilst you are taking part in any optional activities that are outside the services booked with us.
We accept no responsibility for the theft, loss, or damage to personal belongings at any time during the duration of your safari.
Passports And Visas
You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.
SPECIAL NEEDS
Travelers with special needs (i.e. physical challenges or disabilities) must communicate their special needs requirements at the time of the booking. Whilst every care is taken to provide for all your special needs made known to us before the tour, we require full details of any required medication, medical conditions, and/or disabilities and capabilities to ensure these needs are accommodated. We will communicate with you in case a special need request cannot be ensured. No responsibility can be taken for catering for any conditions or requirements not communicated to us at the time of booking. Unforeseen circumstances including but not limited to war, mechanical breakdowns, weather, riots and other unforeseen reasons beyond the control of the Company may cause delays or alterations to the tour. The Company shall not be held liable in any way for any of these possible occurrences or any consequences, which may arise as a result of these.
Best times to visit Kenya? Located on the Equator, Kenya has no definitive seasons like the Northern and Southern hemispheres. East Africa has a pleasant climate all year round and is perfect for safaris & game viewing during any season.
We have two rainy seasons:
– The short rains that occur from late October through November
– The long rains that occur from late March to the end of May
April & May are GREEN season months which are our “quiet time” where you simply get the “best deal”! Even though more rain is anticipated than usual, one experiences fantastic game viewing, mostly exclusive with very few vehicles in the vicinity as the parks are less frequented.
The famous annual Great Migration usually starts in the Southern Serengeti popularly known as Ndutu with the Wildebeest calving from end of January to March and moving onto Western / Northern Serengeti in May / June. The larger herds cross over into the Maasai Mara from July to October. This is considered to be the peak season for East Africa along with the Christmas & New Year seasons. Both the Serengeti & Maasai Mara offer excellent game viewing all year round. A good time to travel is January to March and particularly late October / November. Rates are more reasonable too during these months than during the peak season